Help centre
Help centre
Plain answers about the data, your allowance, exclusions, e-mail and the things that go wrong.
Connect your agent, search, keep your customers out, export, find e-mails.
What we hold, where it comes from, and which parts are estimates.
What each plan includes, how the allowance works, and how to leave.
When something doesn't behave, start here.
Built for agents
Hand the whole thing to your AI
Every help article, in one plain-text file. Paste it into Claude, Cursor or ChatGPT and let it write the integration for you — no copying endpoint by endpoint.
Or point your agent straight at /llms/support.txt · /llms.txt. Both are plain text and always match this site.
Still stuck?
Email [email protected]. A person reads it,
usually within a working day. Include the request ID if you have one — every
API response carries an x-request-id header and every error a request_id, and
quoting it turns an hour of back-and-forth into one reply.
There is no phone tree, no ticket portal and no chatbot standing in front of a human.