Plans & billing
Billing and invoices
Payment, invoices, and what happens when a card fails.
Payment
By card, through Stripe — we never see or store your card number. Prices are in US dollars and plans are charged monthly, on the day you subscribed. Choose a plan on the dashboard’s Billing page.
Invoices
Every invoice is in the billing portal (Billing → Card, invoices, cancel), downloadable as PDF. Need a company name, address or VAT number on your invoices? Email [email protected].
When a card fails
Nothing stops for 7 days while the payment is retried. During those days:
- searching, counting, lookalikes and your lists keep working, and everything you already exported stays downloadable;
- new exports and e-mail finding or verification pause until the payment goes through.
Pay the open invoice in the billing portal and everything is back at once, with nothing lost.
After 7 days without a successful payment, access pauses until the invoice is paid.
Changing plan
On the Billing page or in the billing portal. The new allowance applies as soon as the payment goes through.
Questions about a charge
Email [email protected]. A person reads it.