Plans & billing
Cancelling
A few clicks, no retention call, and access until the end of what you paid for.
Billing → Card, invoices, cancel → Cancel plan, in the billing portal. No retention flow, no call.
What happens next
- Your plan runs to the end of the period you paid for. The Billing page shows the date.
- Until then everything works as before, including exports — download what you want to keep.
- After that date, API keys and connected apps stop working (they answer that the plan has ended), and the dashboard asks you to pick a plan.
Your data
Your lists and exclusion lists stay in your account, so resubscribing puts you back where you were. To have your account and its data deleted instead, email [email protected] — see your data and privacy.
If you’re leaving because something didn’t work
Tell us on the way out — [email protected]. “The coverage for dental labs in Portugal was thin” is the most useful sentence we can receive.